Privacy Policy

Last updated: 1 June 2026

Note: This is a placeholder Privacy Policy. It must be reviewed and completed by a qualified legal professional before the site goes live to ensure full compliance with GDPR and Latvian data protection law.

1. Who We Are

Gertrude's Residence ("we", "us", "our") is a boutique aparthotel located at 54 Gertrudes Street, Riga, Latvia LV-1011. We are the data controller for personal information collected through this website. For questions about this policy, contact us at [email protected].

2. Data We Collect

  • Name, email address, and phone number (when submitted via our contact form)
  • Booking details — check-in/check-out dates, apartment preference
  • Message content from your enquiry
  • Technical data — IP address, browser type, pages visited (via analytics)

3. How We Use Your Data

We use your personal data to respond to booking enquiries, manage reservations, send confirmation emails, improve our services, and comply with legal obligations. We rely on contractual necessity (Art. 6(1)(b) GDPR) for booking data and legitimate interests (Art. 6(1)(f) GDPR) for analytics.

4. Data Retention

We retain personal data for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Booking records are typically retained for 5 years. Enquiries that did not result in a booking are deleted after 12 months.

5. Your Rights

  • Access the personal data we hold about you
  • Correct inaccurate data
  • Request deletion ("right to be forgotten")
  • Restrict or object to processing
  • Data portability
  • Lodge a complaint with the Latvian Data State Inspectorate (Datu valsts inspekcija)

6. Cookies

Our website may use cookies for essential functionality and optional analytics. [TODO: Add full cookie policy and consent mechanism before launch.]

7. Third Parties

We do not sell your personal data. We may share data with trusted service providers (e.g. email delivery, analytics) who are contractually bound to protect it. [TODO: List specific processors before launch.]

8. Changes to This Policy

We may update this policy from time to time. The date at the top of this page indicates when it was last revised. Continued use of the website after changes constitutes acceptance of the updated policy.

Questions? Contact us at [email protected] or write to us at 54 Gertrudes Street, Riga, Latvia LV-1011.